1. General Terms

• By booking an appointment or purchasing a product, you acknowledge that you are at least 18 years of age or have parental/guardian consent.

• All services and products are subject to availability and may change without notice.

2. Appointments and Cancellations

• Appointments must be booked through our approved channels (e.g., website, phone).

• A 24-hour notice is required for cancellations or rescheduling. Late cancellations or no-shows may incur a 100% service fee.

• Arriving more than 15 minutes late may result in a shortened service time or cancellation, subject to the cancellation fee.

3. Payments

• Full payment for services is required at the time of the appointment. We accept major credit cards, cash, and gift cards.

• Prices for services and products are subject to change without notice.

4. Refunds and Exchanges

• Products may be returned in accordance with our Return Policy.

• Services are non-refundable, but we strive to address concerns promptly. If dissatisfied, contact us within 48 hours of your service.

5. Liability

• Renew by Richard is not liable for adverse reactions to products or services if proper consultation and disclosure of medical history or allergies were not provided by the client.

• Clients assume all risks associated with elective treatments and services.

6. Privacy

• Your privacy is important to us. Any personal information collected will be handled in compliance with our Privacy Policy.

7. Changes to Terms

• Renew by Richard reserves the right to update these Terms of Service at any time. Changes will be effective immediately upon posting.

8. Contact

For questions or concerns about these Terms of Service, please contact us.